FAQ

Frequently Ask Questions

Common Questions

Most Popular Questions.

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Yes. Zikry Towing operates 24 hours a day, 7 days a week, including public holidays. You can call us anytime for emergency towing or roadside assistance.

If your vehicle breaks down, move to a safe location if possible and contact Zikry Towing immediately. Our team will respond quickly to assist with towing or roadside support.

We provide towing services for light and medium vehicles, motorcycles, and selected commercial vehicles. If you’re unsure, contact us to confirm availability.

Yes. We provide insurance claim guidance and assistance, including advice on required documents and towing to panel workshops.

⚠️ Insurance claim approval depends on the insurance company’s terms and policies.

Yes. We offer specialized basement towing services using low-profile towing equipment suitable for tight or low-clearance spaces.

Arrival time depends on your location, traffic conditions, and service demand. We aim to respond as quickly as possible and will update you with an estimated arrival time.

Towing charges vary depending on distance, vehicle type, and situation. Our team will explain the pricing clearly before proceeding with the service.

Zikry Towing provides services across Peninsular Malaysia, including Penang, Kedah, Perak, Kuala Lumpur, Selangor, Klang Valley, Negeri Sembilan, Johor, Pahang, Melaka, Perlis, Terengganu, and Kelantan.
Coverage may vary depending on location and service availability.

Yes. We offer long-distance towing services within Peninsular Malaysia, supporting vehicle transport across multiple states using Malaysia’s extensive highway network.

You can call or WhatsApp us directly for immediate assistance. Our team is ready to respond 24/7.

Need Emergency Towing or Roadside Assistance?

Breakdown or accident on the road?
Zikry Towing provides fast, reliable 24/7 towing and roadside assistance when you need help the most.

WhatsApp Assistance

Quick communication for location sharing and service coordination.

Emergency Call Support

Immediate response for breakdowns and accident situations. Available 24/7.

Service & Coverage Info

Check service availability, coverage areas, and assistance details.

Involved in an Accident? We’re Here to Help

Accidents can be stressful and confusing.
Zikry Towing provides accident towing and insurance claim assistance to help guide you through the next steps calmly and correctly — available 24/7.